❓ Frequently Asked Questions
Q: Can I make an order with mixed products?
A: Yes, we welcome mixed product orders to suit your specific kitchen requirements.
Q: Is OEM branding or custom logo usage available?
A: Yes, we accept customers' logos for OEM orders to help you build your own brand.
Q: Do you offer customization for the products?
A: Yes, please contact us with your specific design needs for customized solutions.
Q: What is the warranty period for this fryer?
A: Our products come with a one-year warranty. For FCL orders, we provide 1%-2% spare parts free of charge.
Q: What are the accepted payment methods and lead times?
A: We accept T/T, L/C, and Western Union. Lead time is 7 days for stock items and approximately 20 working days for production orders.
Q: How can I get the best price for a bulk order?
A: The best price is based on your order quantity. Please leave a message with your requirements, and we will provide a quote promptly.