This is my first time to import, how can I get the machine?
After you confirm the order and complete the payment, we provide full support in delivering the machine to your nearest seaport, airport, or directly to your door via express services. We are highly experienced in international logistics.
When can I get the price?
We usually quote within 24 hours after receiving your inquiry. For urgent requests, please mention the priority in your message so we can expedite the process.
How is the quality of the machine?
The machine is constructed with high-grade stainless steel, a 100% copper wire motor, and premium components like NSK bearings and Panasonic sensors. We also include an extra set of spare parts free of charge.
What are the available payment methods?
We accept various payment methods including T/T (Bank Transfer), Western Union, L/C, and MoneyGram for your convenience.
What is the estimated delivery time?
Typically, goods are delivered to the port within 7-10 days after receiving the deposit. Arrival times at your specific location will be calculated based on your destination and updated regularly.
Is the slicing thickness adjustable?
Yes, the machine can be configured for specific slice thicknesses (such as 22mm) as per your request during the manufacturing process.