Frequently Asked Questions
How do you guarantee the quality of the machine?
We have 6 years of export experience. Every machine is thoroughly tested before shipment to ensure optimal performance.
Can the voltage of the machine be adapted to my country?
Yes, we can customize the machine's electrical specifications to match your local voltage requirements.
What shipping services do you provide?
We support sea freight, air transportation, and door-to-door delivery services to reach your specific address.
Does the machine come with an operation manual?
Yes, a comprehensive operation manual in English is included with every machine.
Do you provide documents for customs clearance?
Yes, we provide the commercial invoice, packing list, bill of lading, and any other necessary documentation required for customs.
What is the standard packaging for export?
We use standard export plywood cases for the outer package and stretch film for internal protection.