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Frequently Asked Questions
Are you a trading company or factory?
We are a professional commercial kitchen equipment manufacturer. We have import and export rights and are able to provide one-stop kitchen equipment purchase services for clients.
What products do you manufacture?
We mainly manufacture baking-related kitchen equipment, including gas ovens, electric ovens, convection ovens, rotary ovens, pizza ovens, proofers, sheeters, toast moulders, mixers, and more.
What is the payment term?
We accept T/T, Western Union, L/C, DP, and other standard payment methods.
Do you arrange for shipment to the buyer's country?
Yes, we will arrange for shipment to any place, but all ocean freight and custom declaration fees belong to the buyer's side. We accept Ex-works, FOB, CFR, and CIF terms.
What is the delivery time?
For bulk quantities, the lead time is about 5~15 days after receipt of deposit. For samples, we usually have products in stock.
What is your warranty?
We provide 24/7 after-sales hot line service and a one-year spare part warranty.